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Reporting your claim
You can count on us to get your claim moving straight away. Our advisors will take all the relevant details and talk you through what will happen next. Even if you have an accident when most garages are closed, our 24 hour accident recovery helpline can arrange assistance to recover your car and help arrange onward transportation.
Not sure whether you should call us?
By calling us you can be sure that we are aware of the incident and are in a position to represent your best interests, as well as being able to advise you what your policy covers you for.
What will I be asked for?
• Your personal details
• What happened and what the damage is to the vehicle
• Whether the vehicle is driveable
• Where you are
• Details of any third party or witnesses who were involved in the incident
• Details of any passengers in your or the third party’s car
• Whether the police were involved and any crime reference number, if relevant
Ready to call?
0845 603 3590
Lines open: 8am – 8pm Monday to Friday, 9am-5pm Saturdays and Bank Holidays, and 10am – 5pm Sunday
Outside these hours you can call our 24 hour accident recovery helpline on 0800 269 015.
We’re helping to keep prices down with anti-fraud technology
We take insurance fraud very seriously because it drives up the cost of everyone’s premiums.
We don’t think its fair that the actions of a few should affect so many so we’re using special detection processes to identify false and exaggerated claims and help keep the cost of your policy down.
You can count on Churchill to look after you and settle all genuine claims as quickly and as fairly as we can.