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Travel contacts
 

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Please phone us to change your policy as we're unable to action requests received by email.

If you’re unhappy with any part of our service, please see our full complaints procedure.

 
Travel insurance information

Email Phone
Opening hours
Customer service churchilltravel@inter-group.co.uk 0800 032 7140 8am-8pm weekdays
9am-5pm weekends
and Bank Holidays
Renewals churchilltravel@inter-group.co.uk 0800 032 7140 8am-8pm weekdays
9am-5pm weekends
and Bank Holidays
Claims (from within the UK) churchilltravel@inter-group.co.uk 0870 739 3930 8am-6pm weekdays
Claims (from outside the UK) churchilltravel@inter-group.co.uk +44 (0)1252 745 605 24 hours a day
365 days a year
Medical assistance (from within the UK)   01252 740 050 24 hours a day
365 days a year
Medical assistance (from outside the UK)   +44 (0)1252 740 050 24 hours a day
365 days a year
Complaints   0800 032 7140 8am-8pm weekdays
9am-5pm weekends
and Bank Holidays

When sending us an email, please remember to include your surname, date of birth, postcode and policy number (if applicable). This will allow us to trace your details and respond to your email more efficiently. Please do not include any other personal, financial or banking details as email is not a secure way of supplying information.

Maximum call charge from a BT landline is 7.91p per minute. Calls from other networks may vary.


 



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