Van contact us

For quick and easy online help, use our interactive ask a question system and let us search our frequently asked questions for you.

If you wish to alter an existing Churchill policy please call our UK-based customer service team. We cannot make any alterations to your policy if the request is received by email.

Please note that when sending email, the information you provide is not sent securely.

Calls to 0845 numbers are charged at up to 3.95p per minute from a BT landline. Calls to 0800 numbers are free of charge from a BT landline. Call costs from other networks may vary. Calls may be recorded.

Should you be unhappy with any element of our service, please see our complaints procedure.

When sending us an email, please remember to include your surname, date of birth, postcode and policy number (if applicable). This will allow us to trace your details and respond to your email more efficiently. Please do not include any other personal, financial or banking details as email is not a secure way of supplying information.

Maximum call charge from a BT landline is 3p per minute. Calls from other networks may vary.