It seems that your browser is outdated. For a better and faster experience simply upgrade to the latest version.

Close IE8 advice

Contact us

If you need to get in touch with us about any aspect of your home insurance policy, you can call us on one of the numbers below.

Alternatively, if you have a question about our quote process, Web chat is available during opening hours, or you can check out our Frequently Asked Questions to see if we can answer your query online.

If you are an existing customer, you can manage some elements of your policy online:

Ask us a question via our web form
Change your policy online
Request confirmation of cover

 

Contact us

  Phone Times
Quotes 0800 032 7199 8am-9pm Monday to Friday
9am-5pm Saturday
10am-5pm Sunday and Bank Holidays
Customer Service 0845 603 3551 8am-9pm Monday to Friday
9am-5pm Saturday
10am-5pm Sunday and Bank Holidays
Renewals 0845 603 3560 8am-9pm Monday to Friday
9am-5pm Saturday
10am-5pm Sunday and Bank Holidays
Legal Advice line 0845 246 2853 24 Hour helpline
24-Hour Emergency Helpline 0845 603 3599 24 Hour helpline
Complaints

0800 051 0122

0123 963 6071

8am-6pm Weekdays
9am-1pm Saturday
Claims 0845 603 3590 8am-8pm Weekdays
9am-5pm Saturday and Bank Holidays