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You'll receive your renewal documents in the post 21 days before your current cover ends.

Automatic renewal

If you're set up for automatic renewal and you're happy with the cover outlined in your renewal documents, we'll automatically renew your policy and send you new documents.

We'll take payment within seven days of renewal, using your existing details.

Manual renewal

If you opted for manual renewal, your policy will expire on the date shown on your renewal letter. Alternatively, you can renew your policy using the button below:

If you'd like to make changes to your policy before renewing or if you wish to opt out of automatic renewal, our Customer Service team can help you.

Sign in to retrieve a quote, create a new quote or add an existing policy to your dashboard.

Our Virtual Assistant is ready to answer your questions.

Are you ready to make a claim or do you have questions about claims? Whatever you need, we've got you covered.

If you haven't found your answer yet and still have a question, then it might be time to pick up the phone and get in touch.

If you'd like to contact us by post, you can send a letter to the following address:

Churchill Insurance (Pet)
The Core
40 St Thomas Street
BS1 6JX

As hard as we try, things don't always go to plan. If you feel we've let you down, we want to hear about it. We'll then do our best to put things right.