Our pick of helpful van insurance questions
What do I need to provide to show how many years No Claim Discount (NCD) I have?
You’ll need your current renewal notice or a letter on headed paper from your previous insurer or broker confirming your No Claim Discount (NCD) and include the following details:
- Previous insurer’s name
- Previous insurer’s policy number
- Your name
Please remember to include your Churchill policy number when sending us your NCD.
Your NCD must be from a valid UK insurer and must not be older than 2 years. Your NCD must be expressed in number of years.
We accept original or copies of documents via email, fax and post.
Email – firstname.lastname@example.org
Fax – 0845 219 0515
Post – Churchill Van Insurance, Brightside Insurance Services Ltd, Brightside Park, Severn Bridge, Aust, Bristol, BS35 4BL
Your NCD can only be used on one policy at any one time and it’s your responsibility to provide us with proof of your NCD.
How old do I need to be to get a quote?
To get an online Van insurance quote you must be between 25 and 69 years of age when you first take out your policy.
I need to enter details of claims and / or convictions – can I get a quote online?
Yes. You can get a quote online if you’ve made a claim in the past, have motoring convictions or points on your licence. You’ll be asked to fill in the details online. If you’re still having problems please call our Customer Hotline on 0800 652 6864 or see our Contact Us Page
How can I view my policy documents?
You can download your policy documents from the website Policy Documents.
Once your cover is in place, you’ll receive your insurance certificate and schedule in the post.
If you’ve chosen to download your policy documents, but would now like them sent to you, just call our Customer Hotline on 0800 652 6864 or see our Contact Us Page
If you wish to make a complaint please view our complaints procedure.
Churchill Van Insurance policies are underwritten by U K Insurance Limited, which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registration number 202180.
New Churchill Van Insurance policies taken out on or after 18 March 2014 are underwritten by U K Insurance Limited trading as NIG and are arranged and administered by Brightside Insurance Services Ltd which is authorised and regulated by the Financial Conduct Authority. Registration number 302216.
The Financial Services Register can be accessed through www.fca.org.uk