Coronavirus (COVID-19) update

You can get instant help 24/7 from our virtual assistant or visit our Coronavirus help and support page for frequently asked questions about COVID-19. Customers who can’t pay now as a result of the Coronavirus pandemic, call us - we want to help you.

If you’re driving less, you may be able to temporarily lower your mileage and could be entitled to a refund.
Find out more on our lockdown car insurance refund page.

What is a Defaqto Star Rating?

It’s tempting to compare insurance policies by price alone, so Defaqto’s Star Ratings can help customers see how good a product or policy is in terms of the features and benefits it offers and the range of options available.

Defaqto is an independent researcher of financial products that rates more than 500 car and home insurance policies.

It awards ratings ranging from one to five stars, where one is the lowest and five is the highest. A five Star Rating means you’re buying quality cover that will be there for you when you need it most. In Defaqto’s own words, ‘An excellent product with a comprehensive range of features and benefits.’

So when Churchill receives a five Star Rating from Defaqto, we like to shout about it so you know you’re dealing with a top dog.