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Our pick of helpful public liability insurance questions

  • What do I do if I have multiple trades?

    You have the option to input up to seven trades so that we can fully understand your business. If you need some help selecting the right trade please call us on 0345 878 8194.

  • How far in advance can I get a quote?

    You can get a quote up to 30 days in advance.

  • What does Public Liability cover?

    This provides cover against your legal liability for death or bodily injury (other than to an employee) and / or loss or damage to third party property arising out of the operation of your business.

  • What if my trade is not on the list?

    If you can not find your exact trade, or one that best matches what you do, on the list provided please call us on 0345 878 8193. Calls may be recorded.

  • Why do you need my Employer Reference Number (ERN) when I request a quotation?

    If you select Employers’ Liability and your business is not exempt from holding a HM Revenue & Customs (HMRC) Employer Reference Number (ERN), you’ll need to tell us your ERN.

    We need to give Employers’ Liability insurance policy details including, where appropriate, your ERN, to the Employers’ Liability Tracing Office (ELTO) who will add the details to their electronic database. The database helps people who have suffered injury or disease at work in the UK quickly and easily find the insurance company which was providing Employers’ Liability insurance at the time their injury or disease was sustained.

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Give us a call

If you still have a question about your public liability insurance, we’ll get you talking to the right person.

  • View our Public Liability festive opening hours

    Claims

    23 Dec
    Christmas Eve
    Christmas Day
    Boxing Day
    30 Dec
    New Years Eve
    New Years Day

    Closed
    Closed
    Closed
    Closed
    Closed
    Closed
    Closed

    Customer Services

    23 Dec
    Christmas Eve
    Christmas Day
    Boxing Day
    30 Dec
    New Years Eve
    New Years Day

    Closed
    Closed
    Closed
    Closed
    Closed
    Closed
    Closed

    All other days open as usual

    Customer services / Quotes
    0345 878 8194

    Claims
    0345 878 8195

  • View our

    Public Liability festive opening hours

    Claims

    23 Dec
    Christmas Eve
    Christmas Day
    Boxing Day
    30 Dec
    New Years Eve
    New Years Day

    Closed
    Closed
    Closed
    Closed
    Closed
    Closed
    Closed

    Customer Services

    23 Dec
    Christmas Eve
    Christmas Day
    Boxing Day
    30 Dec
    New Years Eve
    New Years Day


    Closed
    Closed
    Closed
    Closed
    Closed
    Closed
    Closed

    All other days open as usual

    Customer services / Quotes
    0345 878 8194

    Claims
    0345 878 8195


Calls may be monitored and recorded. Call charges will vary.

Not happy?

If you wish to make a complaint please view our complaints procedure.