Coronavirus (COVID-19) update

Last updated: 31st March 2020

Following the Government’s announcement asking everyone to stay at home, we’re making some changes to the way we work to make sure we’re looking after our people and our customers. We’re setting up as many of our colleagues as possible to work from home, but this will take a few days.

In the short-term, we’re only accepting new business online. That means new customers can’t buy insurance over the phone.

Existing customers: Please don’t phone unless it’s absolutely necessary.

We need to prioritise:

  • Customers who have an urgent claim, for example your car is undrivable following an accident, you are injured, or your home is uninhabitable.
  • Customers who can’t pay now as a result of the Coronavirus pandemic, call us - we want to help you.

If you have questions about your renewal or want to make a change to your policy, you can use our virtual assistant. If your policy is due to renew in the next week and you haven’t opted for auto-renewal, please call us. If you have opted for auto-renewal, please make sure your insurance still meets your needs.

For more information and frequently asked questions about COVID-19, go to our Coronavirus help and support page.

Gardeners Public Liability Insurance

Weed out one of the big risks to your gardening business’ long‐term growth, with public liability cover of £1m or more.

Why do I need Gardeners Insurance?

While your business is blossoming, administrative issues like insurance are easy to deprioritise. But accidents happen in all industries, and for gardeners, working on uneven ground and sometimes in difficult conditions, the risks should not be ignored. Any mishaps that cause personal injury or property damage can lead to a claim for compensation. If you are found legally liable, our Gardeners Public Liability Insurance will cover you against these claims from customers or other members of the public.

Is it required for all self‐employed gardeners?

As well as covering your business against a range of risks, having Gardeners Insurance could help you win contracts with important clients, such as public sector organisations or larger companies. Few of these potential clients will do business with an uninsured contractor. So even though it’s not legally compulsory, Public Liability Insurance is widely considered essential across many industries.

How much does Gardeners Insurance cost?

The cost of your Gardeners Insurance will vary, according to your specific requirements, the types of jobs you undertake and a range of other factors.