Coronavirus (COVID-19) update

Last updated: 31st March 2020

Following the Government’s announcement asking everyone to stay at home, we’re making some changes to the way we work to make sure we’re looking after our people and our customers. We’re setting up as many of our colleagues as possible to work from home, but this will take a few days.

In the short-term, we’re only accepting new business online. That means new customers can’t buy insurance over the phone.

Existing customers: Please don’t phone unless it’s absolutely necessary.

We need to prioritise:

  • Customers who have an urgent claim, for example your car is undrivable following an accident, you are injured, or your home is uninhabitable.
  • Customers who can’t pay now as a result of the Coronavirus pandemic, call us - we want to help you.

If you have questions about your renewal or want to make a change to your policy, you can use our virtual assistant. If your policy is due to renew in the next week and you haven’t opted for auto-renewal, please call us. If you have opted for auto-renewal, please make sure your insurance still meets your needs.

For more information and frequently asked questions about COVID-19, go to our Coronavirus help and support page.

Small Business Insurance

New Public Liability customers can get a free high vis vest

Limited to the first 1000 policies sold until 23rd April 2020. Terms and conditions

Don’t put the fruits of your hard work at risk. For long‐term security and peace of mind, get Small Business Insurance today.

Do I really need insurance for my small business?

Particularly for new business owners, insurance is something that’s tempting to deprioritise. With your attention on securing clients, building a reputation and keeping on top of cash flow, it could well be the last thing on your mind. Nevertheless, if you’re uninsured, all your work could be in vain if a customer or other member of the public decides to sue you.

Public Liability Insurance can cover you against this eventuality, and our range of optional extras can help you mitigate other significant risks, such as if a named member of your team has an accident at work.

Insurance is a key part of any sound approach to risk management, so get a quote today.

Insurance for microbusinesses up to SMEs

From back bedroom-based microbusinesses to sizeable SMEs, a wide range of UK businesses benefit from our flexible insurance policies. Increase your level of cover or add optional extras to your insurance as your business grows.

Take a look at our optional extras


Public Liability Cover up to £10m

Increase your level of public liability insurance to £2m or £5m, or up to £10m if you call us.


Employers’ Liability Insurance

If you hire anyone you need employers’ liability insurance. Add up to £10m cover to your policy.


Business Equipment and Stock Cover

Cover your business equipment (including mobile phones and laptops) up to £10,000 per person, your business stock up to £5000.


Personal Accident

Insure named people in the business, aged 16-75 years, against personal accidents, and add death benefit up to £10,000, (weekly benefits up to £100).

Cover for your sector

We can cover a wide range of self‐employed professions. Learn more about how we can help you in your specific line of work by giving us a call or reading more here:

Our specialists are happy to advise if you’re unsure whether we can insure your business.

What details do I need to get a quote?

We’ll need some brief information about you, your business and your insurance requirements. Fill in our simple online form or you can call one of our expert advisors if you prefer.

Got a question?

Find an answer to what you’re looking for online.

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Would you rather speak to someone?

Call our agents for a quote, on 0345 878 8194

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