Coronavirus (COVID-19) update

You can get instant help 24/7 from our virtual assistant or visit our Coronavirus help and support page for frequently asked questions about COVID-19. Customers who can’t pay now as a result of the Coronavirus pandemic, call us - we want to help you.

If you’re driving less, you may be able to temporarily lower your mileage and could be entitled to a refund.
Find out more on our lockdown car insurance refund page.

Travel insurance

We have suspended the sale of travel insurance

Due to the impact Coronavirus (COVID-19) is having across the world, we have temporarily suspended the sale of travel insurance to new customers.

We believe placing the focus on our existing customers is the right thing to do.

We advise all customers who are due to travel to monitor and follow the advice issued by the Foreign and Commonwealth Office (FCO): www.gov.uk/foreign-travel-advice