Coronavirus (COVID-19) update

Last updated: 31st March 2020

Following the Government’s announcement asking everyone to stay at home, we’re making some changes to the way we work to make sure we’re looking after our people and our customers. We’re setting up as many of our colleagues as possible to work from home, but this will take a few days.

In the short-term, we’re only accepting new business online. That means new customers can’t buy insurance over the phone.

Existing customers: Please don’t phone unless it’s absolutely necessary.

We need to prioritise:

  • Customers who have an urgent claim, for example your car is undrivable following an accident, you are injured, or your home is uninhabitable.
  • Customers who can’t pay now as a result of the Coronavirus pandemic, call us - we want to help you.

If you have questions about your renewal or want to make a change to your policy, you can use our virtual assistant. If your policy is due to renew in the next week and you haven’t opted for auto-renewal, please call us. If you have opted for auto-renewal, please make sure your insurance still meets your needs.

For more information and frequently asked questions about COVID-19, go to our Coronavirus help and support page.

European Breakdown Cover

Breakdown cover in Europe, whether you need it for just one day or a whole month

Both Churchill and Green Flag are underwritten by U K Insurance Limited and are part of the same group.

Single-trip European Breakdown cover

  • Cover for as little as one day
  • English-speaking help 24 hours a day
  • Roadside assistance and repatriation
  • Pre-departure cover

Good to know

Days Continental Europe
3 £20.07
8 £36.99
15 £56.52
31 £96.16

Prices shown are for vehicles under 11 years old from the date of first registration.

A full list of the short-term European cover prices is also available here.

Euro Plus

Green Flag also offer annual European breakdown cover through their Euro Plus package which covers you for breakdowns in the UK as well as in Europe.

On top of this, you'll get:

  • Local and long-distance recovery
  • Cover at home
  • No callout charges
  • Options if it can't be fixed locally that day

Find out more

Already have Breakdown cover with Churchill?

Whether you’ve broken down and need assistance, want to make a change to your cover, or need to access your policy documents, you can rely on Churchill to be there for you.

I've broken down

Call our 24-hour emergency helpline

In Europe:
+44 (0) 113 390 5300

In the UK:
0800 400 665

Hard of hearing:

Please send a text message starting with the word RESCUE followed by your message to 61009. Texts may be chargeable. Please check with your network provider.

Single-trip European breakdown cover

  • Cover for as little as one day
  • English-speaking help 24 hours a day
  • Roadside assistance and repatriation
  • Pre-departure cover
  • We also offer annual European breakdown cover through our Euro Plus package.

    Call to speak to a member of our breakdown team to amend your policy.

    0345 246 8702

Calls may be monitored and recorded. Call charges will vary.


Churchill supports the Typetalk service for people with communication difficulties. To use Typetalk, you'll need to prefix the number 18001 before the number you wish to dial. For example: 18001 + area code + number.

I need my policy documents

Access our policy documents here.

Remember, if you already have breakdown cover with us, the wording of your policy may differ from the one you’ll find here.