Coronavirus (COVID-19) update

You can get instant help 24/7 from our virtual assistant or visit our Coronavirus help and support page for frequently asked questions about COVID-19. Customers who can’t pay now as a result of the Coronavirus pandemic, call us - we want to help you.

If you’re driving less, you may be able to temporarily lower your mileage and could be entitled to a refund.
Find out more on our lockdown car insurance refund page.

Travel Insurance

Coronavirus update - We have suspended the sale of travel insurance

Due to the impact Coronavirus (COVID-19) is having across the world, and in order to protect and assist existing customers, we’ve taken the difficult decision to temporarily suspend the sale of travel insurance to new customers.

We believe placing the focus on our existing customers is the right thing to do.

For customers who already hold a travel insurance policy with us: there is no change and you can contact us to make a claim or amend your policy. Please be aware, our phone lines are exceptionally busy at the moment and we’re doing all we can to speak to our customers as quickly as we can. This page has advice and FAQs for existing customers.

Any new trips booked on or after 13th March 2020 will not provide cover for trip cancellation as a result of coronavirus, as this is now a known event.

We remain committed to the travel insurance market and reiterate that this is a temporary measure. We will continue to monitor the situation closely.

Reasons to rely on Churchill for travel insurance


  • Cover for individuals, couples, families or groups.
  • Call centres with 24-hour emergency help.
  • We’ll cover up to £10 million of medical expenses.
  • 25% off annual travel insurance when you buy online.
  • Find out more

Take a look at our travel cover benefits

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Three levels of cover available

Choose from single trip, annual or long-stay options to suit you.

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New-for-old replacement cover

For all your personal possessions, except clothes.

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Wedding Cover?

If you’re getting married abroad, sit back and create the perfect memories knowing that your special day is covered.

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We also offer...

Winter sports cover, if you’re hitting the slopes. And golf cover, if you’re hitting some balls abroad.

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Got a question?

Find an answer to what you’re looking for online.

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Contact us

Would you rather speak to someone?

Call our agents for a quote, on 0800 032 6534

Contact us

Opening hours

  • Mon - Fri 8am - 7pm
  • Saturdays 9am - 5pm
  • Sundays Closed
  • Bank holidays 9am - 5pm

Our web chat team are here to answer your questions.

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