Following the Government’s announcement asking everyone to stay at home, we’re making some changes to the way we work to make sure we’re looking after our people and our customers. We’re setting up as many of our colleagues as possible to work from home, but this will take a few days.
In the short-term, we’re only accepting new business online. That means new customers can’t buy insurance over the phone.
Existing customers: Please don’t phone unless it’s absolutely necessary.
We need to prioritise:
- Customers who have an urgent claim, for example your car is undrivable following an accident, you are injured, or your home is uninhabitable.
- Customers who can’t pay now as a result of the Coronavirus pandemic, call us - we want to help you.
If you have questions about your renewal or want to make a change to your policy, you can use our virtual assistant. If your policy is due to renew in the next week and you haven’t opted for auto-renewal, please call us. If you have opted for auto-renewal, please make sure your insurance still meets your needs.
For more information and frequently asked questions about COVID-19, go to our Coronavirus help and support page.
Would you like to join us?
We're one of the UK's leading insurance brands, and we're always looking for people to join the team.
If you're up for an exciting, challenging and rewarding career, then come and help us change the face of the insurance industry.
Churchill is a household name, but so are our other brands under Direct Line Group; Direct Line, Privilege, Green Flag and NIG. If you join us, you'll never stand still.
Check out our vacancies on the Direct Line Group careers website.Search for jobs
Are you looking for an apprenticeship?
Training in the workplace is a great way to further your education while learning new skills. If you want to learn in a practical environment, then our apprenticeship scheme might be right up your street.
From vehicle repairs, to placements in our Digital department, there are loads of routes you can take. You can earn while you learn, with a recognised qualification and a permanant job at the end of all your hard work.Search for Apprenticeships
Have you seen our graduate scheme?
We want to develop Direct Line's future leaders. On the three-year programme, you'll be encouraged, supported and given the right levels of responsibility to thrive in the working environment.
If you think you've got what it takes, apply for our graduate scheme and take the first step towards an exciting career.Apply for graduate scheme