How can we help?
If you're struggling to keep up with your monthly insurance payments, please don't suffer in silence. Contact us and we can talk through your options.
Don't cancel any payments or direct debits through your bank because this can affect your policy with us. It may also harm your credit rating and your ability to borrow money.
There is also lots more help out there if you need financial support.
Get in touch with us and we'll see what we can do to help you.
Cost of living
The Government's cost of living support web pages are a useful place to find out what help is available to you.
Check online to see what benefits or other financial support you could receive to help with rising living costs.
Visit the Government's website to find out more about the help you can get.
Debt help
If you're struggling with debt, there is a lot of help available from independent charities and other organisations. Whatever money challenges you're facing, they can help create a plan that works for you.
Here are some useful places you can get the help you need.
For free, confidential advice online or over the phone, visit National Debtline or Stepchange.
If your prefer to talk to someone in person, you can get face-to-face support in your local area from Money Helper.
There's also help available if you're self-employed or run your own small business. You can get in touch with a registered charity offering free, impartial, expert advice to people across the UK called Business Debtline.
How can I tell you what support I need?
On the app
Go to your profile, and select 'Support options' to let us know how we can help you.
Get the appIn your account
Sign in to your account, go to 'Account details' and tell us what support you need.
Use your accountBy contacting us
Get in touch, and one of our customer service team will be happy to help.