Get straight to it with your Churchill online account

This includes checking policy details, downloading your proof of No Claim Discount or certificate of insurance, making a policy change and starting a claim.

Sign into your account

Customers often ask

Where can I find my policy documents, certificate of car insurance and proof of No Claim Discount (NCD)?

Your car insurance documents are available whenever you need them by signing into your Churchill online account.

View your insurance documents

How do I make changes to my Churchill car insurance?

Make changes to your car insurance by signing into your online account. Many changes can be made online with no admin fee, including changing your car, address, number plate and drivers.

Make changes to your policy

I need to make a car insurance claim, can I do this myself online?

Yes, Churchill has made claims easy. Simply sign into your account to make a car insurance claim or report an incident.

Make an online claim

Where can I check or change my payments?

Sign into your Churchill account to check your payments or update your monthly Direct Debit.

Manage your payments

Where can I find the Churchill car insurance quote that I saved?

Sign into your online account to pick up from where you left off, get a new quote or buy Churchill car insurance.

View your quotes

How do I change the details of my car insurance renewal?

From your Churchill online account you can make changes to your renewal quote and set your automatic renewal preference.

Manage your renewals

There's no admin fee if you update your policy online

Whether you're changing your car or reg, adding a driver or telling us you've moved, you'll save over £25 compared to calling.

Update your car insurance

Get instant help 24/7

Quickly get help by asking our Virtual Assistant a question, or start a conversation using WhatsApp for an immediate reply.

Ask us a question

If you haven't got the help you need, please get in touch with us during working hours.

Lines open. Close at Lines Closed. Open at

Working hours

  • weekdays 8am - 9pm
  • saturdays 9am - 5pm
  • sundays 9am - 4pm