Coronavirus (COVID-19) update

Last updated: 2nd April 2020

Following the Government’s announcement asking everyone to stay at home, we’re making some changes to the way we work to make sure we’re looking after our people and our customers. We’re setting up as many of our colleagues as possible to work from home, but this will take a few days.

In the short-term, we’re only accepting new business online. That means new customers can’t buy insurance over the phone.

Existing customers: Please don’t phone unless it’s absolutely necessary.

We need to prioritise:

  • Customers who have an urgent claim, for example your car is undrivable following an accident, you are injured, or your home is uninhabitable.
  • Customers who can’t pay now as a result of the Coronavirus pandemic, call us - we want to help you.

If you have questions about your renewal or want to make a change to your policy, you can use our virtual assistant. If your policy is due to renew in the next week and you haven’t opted for auto-renewal, please call us. If you have opted for auto-renewal, please make sure your insurance still meets your needs.

For more information and frequently asked questions about COVID-19, go to our Coronavirus help and support page.

Compare car insurance cover

Car insurance is a legal requirement in the UK, and there are two types of cover available with Churchill:

  • third party, fire and theft
  • comprehensive

The level of cover may differ between car insurance companies, which can make it difficult to compare car insurance quotes. Some companies include certain benefits as standard, while others offer to add them on for an extra fee. For example, Churchill comprehensive car insurance includes a courtesy car at no extra cost for the duration of repairs, when you use one of our approved repairers.

The descriptions below will help you to compare car insurance policies and decide on the cover level you need.

Compare Car Insurance: Third party fire and theft cover

Third party fire and theft covers you for liabilities to other vehicles and property if you cause an accident and protects your vehicle against any losses through fire and theft.

Compare Car Insurance: Comprehensive cover

Comprehensive covers you for liabilities to other vehicles and property if you cause an accident and protects your vehicle against any losses through fire, theft and accidental damage.

To compare car insurance from Churchill, take a look at our summary of car insurance cover or download our car insurance policy wording.