Frequently asked questions
What is the excess on my breakdown cover policy?
Our breakdown policies have no excess.
Do I have breakdown cover if I'm travelling in someone else's car?
We give you the choice to decide if you need this level of protection with our Personal Cover option. Although, unlike most providers, we don't insist that you pay for a service you may not have use for.
Will I get a refund if I cancel my breakdown cover during the policy year?
Providing you have not had a call-out in that period of insurance, you will receive a refund calculated on a pro-rata basis, less a cancellation charge of £11.20 (inclusive of IPT where applicable).
How do I get a breakdown cover quote?
Please follow the link for online breakdown cover quotes.
How do I view the auto renewal details on my breakdown cover policy?
We don't currently have the ability to change or view policies online. We apologise for any inconvenience this may cause. Please call us on 0345 603 3551 if you would like to check or change your details.