All the help and policy support you might need is only a few clicks away
Making a change to your policy online is often quicker than calling us. You don't need to sign in to do the following:
Sign in to retrieve a quote, create a new quote or add an existing policy to your dashboard.Sign in
You'll receive your renewal documents in the post 21 days before your current cover ends.
If you're set up for automatic renewal and you're happy with the cover outlined, we'll automatically renew your policy and send you the new documents.
Payment will be taken in seven days after renewal using your existing details.
Your policy will expire on the date shown on your renewal invite, unless you tell us you want to renew.
If you'd like to make changes to your policy before renewing or if you wish to opt out of automatic renewal, our Customer Service team can help you.
Our virtual assistant is ready to answer your questions. If further support is needed, you'll be directed to one of our webchat agents.Chat to virtual assistant
The easiest way to contact us is through our virtual assistant, who will put you in touch with the right person to help.Chat to virtual assistant
Are you ready to make a claim or do you have questions about claims? Whatever you need, we've got you covered.Go to claims
As hard as we try, things don't always go to plan. If you feel we've let you down, we want to hear about it. We'll then do our best to put things right.Make a complaint