Following the Government’s announcement asking everyone to stay at home, we’re making some changes to the way we work to make sure we’re looking after our people and our customers. We’re setting up as many of our colleagues as possible to work from home, but this will take a few days.
In the short-term, we’re only accepting new business online. That means new customers can’t buy insurance over the phone.
Existing customers: Please don’t phone unless it’s absolutely necessary.
We need to prioritise:
- Customers who have an urgent claim, for example your car is undrivable following an accident, you are injured, or your home is uninhabitable.
- Customers who can’t pay now as a result of the Coronavirus pandemic, call us - we want to help you.
If you have questions about your renewal or want to make a change to your policy, you can use our virtual assistant. If your policy is due to renew in the next week and you haven’t opted for auto-renewal, please call us. If you have opted for auto-renewal, please make sure your insurance still meets your needs.
For more information and frequently asked questions about COVID-19, go to our Coronavirus help and support page.
When you buy your cat or kitten you can ask what they have been eating so far. Try and stick to this routine while your pet gets used to its new surroundings, as one big change at a time is enough. When they have settled in, you can introduce new things into their diet, if required – when they grow from a kitten to a cat, for example.
Your vet will be able to give you some sound nutritional advice for your cat. They can help you cut through the jargon and hype of the big brands and recommend the best type of food which meets your preferences – if you want organic only, for example.
Cats are carnivores
This means that they can’t digest plant material and need a meat-based diet. The cat food that your vet recommends should contain all the nutritional elements that your cat needs to stay healthy. Don’t be tempted to feed your cat dog food, as this doesn’t contain the correct nutrients for felines.
Wet or dry food?
You can feed your cat or kitten wet or dry food or a combination of both. Your cat may prefer wet food if he or she is a fussy eater, as it comes in a greater variety of flavours and is soft to eat. Dry food can be a practical solution for cat owners who need to leave the house during the day. It can also be beneficial for teeth and gums, but may not be good for cats that have urinary problems. Like dogs, cats need a constant source of fresh water every day. This should be supplied in a clean bowl, separate from the food and kept at room temperature.
Follow the instructions on the packet of cat food that you choose. This should help you give your cat or kitten the correct amount of food for their age, size and weight. But, do monitor their weight periodically as problems can still occur. If you are feeding your cat normally and they are losing or gaining weight you may need to speak to your vet. Excessive weight gain can cause diabetes in cats.
Go for special cat treats as opposed to leftover food from your table. A little bit of well-cooked fish or chicken can be okay from time to time, but regular portions of liver, for example, can lead to serious illness in cats as it contains high levels of vitamin A.
Also, around a third of cats can’t tolerate cow’s milk and drinking it can lead to sickness and diarrhoea. Specially formulated milk is available but only give this occasionally, as it can be very high in calories.
Time to see a vet
If your cat hasn’t eaten for 48 hours, normally eats well but suddenly stops, develops a ravenous appetite, starts drinking noticeably more than usual or has unexplained weight loss, then see a vet. Churchill pet insurance can help you cover vets fees if there is something wrong with your cat.
Finally, it is worth knowing that lilies are extremely poisonous to cats and can induce vomiting, blindness, paralysis, renal failure, coma and death. Even brushing past a flower can have an effect so keep cats away from them and avoid having them in your house if you can. The RSPCA is currently campaigning for clearer labelling on plants to help protect pets, so hopefully this should help remind people.