Coronavirus (COVID-19) update

You can get instant help 24/7 from our virtual assistant or visit our Coronavirus help and support page for frequently asked questions about COVID-19. Customers who can’t pay now as a result of the Coronavirus pandemic, call us - we want to help you.

If you’re driving less, you may be able to temporarily lower your mileage and could be entitled to a refund.
Find out more on our lockdown car insurance refund page.

Getting your home back to normal

If you need to make a claim simply call Churchill on 0345 603 3590.

If your home has been damaged by stormy weather, you can count on Churchill to help.

Depending on your policy with us we’ll help with drying out the property. Your claims advisor will arrange for work to start as soon as possible and if you’ve had extensive damage we may send someone out to see you.

Don’t start redecorating straight away – it can be several weeks, even months before your home dries out fully. In the meantime, if you have contents cover with us, your claims advisor will work with you to draw up an inventory of damaged contents and can arrange any emergency payments. Make sure you hold onto the receipts for these and once the content claim is agreed we’ll arrange to replace your damaged goods as soon as possible.