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If you still have a question about your life insurance, we'll get you talking to the right person.

Life insurance quotes

Call us free on 0800 077 8314

  • Mon - Fri 8am – 8pm
  • Saturday 9am – 5pm

(except bank holidays)


Over 50s Life Insurance quotes

Call us free on 0800 077 8318

  • Mon - Fri 8am – 8pm
  • Saturday 9am – 5pm

(except bank holidays)

All calls may be monitored and recorded. Call charges will vary.

Are you an existing customer?

If you took out your policy after 22 July 2019, then your Life Insurance is provided by AIG.

Enquiries: 03303 900521
Claims: 03303 039986

  • Mon - Thurs 8.30am – 8pm
  • Friday 8.30am – 5.30pm

(except bank holidays)


If you took out your policy between 1 January 2013 and 19 July 2019, then your Life Insurance was provided by Legal & General.

General enquiries: 0370 060 2040

  • Mon - Fri 8.30am – 6pm
  • Saturday 9am – 1pm

Claims call us free on 0800 137 101

  • Mon - Fri 9am – 5.30pm

Calls may be monitored and recorded. Call charges will vary.

Our pick of helpful life insurance questions

Yes, you can have more than one life insurance policy, and they don't need to all be with the same provider. When you apply for a new life insurance policy, you may be asked whether you already have life insurance, as certain restrictions may apply.

This will depend on how you set up the policy. In the event of your death, the payment will normally go to:

  • Your spouse/partner if you have a joint policy with them.
  • Your estate, unless the policy is in a trust or is owned by someone else.
  • A trust, if that’s what you’ve specified. Trustees will distribute the money in accordance with your wishes.
  • In the event of a terminal illness or critical illness claim the money usually goes to the person covered.

You can choose how much life insurance you buy, subject to terms and conditions. You might want your policy to pay out the value of your mortgage, a specific lump sum for your dependants or provide enough to cover both. To help you get an idea of how much insurance you might need, take a look at our cover calculator.

You can choose your policy length, subject to that set out in the Key Facts document. You may wish to consider when you plan to retire, the length of any financial commitments like your mortgage, and the age of any dependents you may have. These are factors that may indicate how many years you’d like the policy to run.

Critical illness cover is designed to pay out if you’re diagnosed with a specific illness which would have a severe impact on your life. Churchill’s critical illness cover, provided by AIG is called Critical 3 and can be added for an extra cost when buying Life Insurance. Critical 3 gives you an extra level of cover for specific types of cancer, heart attack and stroke. Please refer to the policy documents for more information.

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