Coronavirus (COVID-19) update

Last updated: 27th March 2020

Following the Government’s announcement asking everyone to stay at home, we’re making some changes to the way we work to make sure we’re looking after our people and our customers. We’re setting up as many of our colleagues as possible to work from home, but this will take a few days.

In the short-term, we’re only accepting new business online. That means new customers can’t buy insurance over the phone.

Existing customers: Please don’t phone unless it’s absolutely necessary.

We need to prioritise:

  • Customers who have an urgent claim, for example your car is undrivable following an accident, you are injured, or your home is uninhabitable.
  • Customers who can’t pay now as a result of the Coronavirus pandemic, call us - we want to help you.

If you have questions about your renewal or want to make a change to your policy, you can use our virtual assistant. If your policy is due to renew in the next week and you haven’t opted for auto-renewal, please call us. If you have opted for auto-renewal, please make sure your insurance still meets your needs.

For more information and frequently asked questions about COVID-19, go to our Coronavirus help and support page.

How much life insurance do you need?

How much do you need?

It's not easy for anyone to think about dying, but everyone wants to make sure their loved ones are looked after. Should something happen to you, life insurance could help provide financial security for your family.

It can help towards paying an outstanding mortgage or help protect the family's lifestyle and everyday living expenses. But how much cover do you need? Our calculator helps you work out how much life insurance could suit your needs.

What to do next

You’ve considered the amount of cover, what now? With Churchill Life Insurance, provided by AIG, you'll be asked a few simple questions, so it's handy to have the following details to hand:

  • Your date of birth and your smoking history
  • How long you want the life insurance to last
  • If you want the policy to cover you and someone else, you’ll need to know their date of birth and whether they’ve smoked too.

If you need to, it's easy to go back and edit your answers. This may change the quote. Once you're happy with your quote, you can apply online. You'll be asked a few medical questions and 95% of applicants get a decision straight away. (Source AIG - based upon applications between January to December 2018)