Coronavirus (COVID-19) update

Last updated: 31st March 2020

Following the Government’s announcement asking everyone to stay at home, we’re making some changes to the way we work to make sure we’re looking after our people and our customers. We’re setting up as many of our colleagues as possible to work from home, but this will take a few days.

In the short-term, we’re only accepting new business online. That means new customers can’t buy insurance over the phone.

Existing customers: Please don’t phone unless it’s absolutely necessary.

We need to prioritise:

  • Customers who have an urgent claim, for example your car is undrivable following an accident, you are injured, or your home is uninhabitable.
  • Customers who can’t pay now as a result of the Coronavirus pandemic, call us - we want to help you.

If you have questions about your renewal or want to make a change to your policy, you can use our virtual assistant. If your policy is due to renew in the next week and you haven’t opted for auto-renewal, please call us. If you have opted for auto-renewal, please make sure your insurance still meets your needs.

For more information and frequently asked questions about COVID-19, go to our Coronavirus help and support page.

Cooking at Wisley

Wisley Harvest Weekend, in partnership with Churchill Insurance, marks the ending of the gardening year. It’s a great time to admire the harvests, but it is also the perfect time to make the most of your produce with some lovely winter-warming recipes. Our friends at Wisley Gardens show you how in these beautiful cooking videos.

Churchill’s friends at Wisley Gardens show you how to make spiced pumpkin chutney


Churchill’s friends at Wisley Gardens show you how to make quince and cider jelly


Churchill’s friends at Wisley Gardens show you how to make Crab Apple Jelly