Manage and make changes to your car insurance online. No need to call.

  • Check your car insurance cover
  • Find all your policy documents
  • Download proof of NCD and certificates
  • Make a claim online 24/7
  • Check or change your payments
  • Review saved car insurance quotes

Need to change your cover or make a car insurance claim?
You can do it online

Lower admin fees when you make a change online

If you've got a new car, need to insure someone else to drive or want to change your cover, make the change yourself online. And if there's an admin fee, it'll cost less than if you call.

Claim online 24/7

Churchill has made claims easy. Simply sign into your account to make a car insurance claim or report an incident and we'll give you immediate confirmation and your claim reference number.

Frequently asked questions about car insurance

In most cases, you can find the answer you need online, so there's no need to reach for the phone.

How do I make changes to my Churchill car insurance?

Make changes to your car insurance by signing in to your online account. Many changes can be made online with no need to call, including changing your car, address, number plate and drivers.

Make changes to your policy


Where can I find my proof of NCD, certificate of insurance or other car insurance docs?

Your car insurance documents are available whenever you need them by signing in to your Churchill online account.

View your car insurance documents


I need to make a car insurance claim, can I do this myself online?

Yes, Churchill has made claims easy. Simply sign in to your account to make a car insurance claim or report an incident.

Make a claim


Where can I check or change my payments?

Sign in to your Churchill account to check your payments or update your monthly Direct Debit.

Manage your payments


How do I change the details of my car insurance renewal?

From your Churchill online account you can make changes to your renewal quote and set your automatic renewal preference.

Manage your renewals

Get instant car insurance help 24/7

Ask a question

Hi there. I'm the Churchill virtual assistant. Just tell me what you need to know, and I'll do my best to help.

Ask a question

Message us on WhatsApp

Start a WhatsApp chat and get the help you need wherever you are. You can make many policy changes directly on WhatsApp.

Send a WhatsApp message

Can't find what you're looking for?

Did you know that it's often faster and pretty simple to do what you need from your online account? You can also make use of our 24/7 instant help on WhatsApp or our virtual assistant.

To speak to our customer service team please tell us what you want to talk about.

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