Contact us

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During the festive season

  • Christmas Eve & New Year's Eve 8am - 4pm
  • Christmas Day, Boxing Day & New Year's Day CLOSED

Otherwise it's business as usual.

Our phone lines are very busy right now, so there may be long wait times. Starting a claim and getting a quote can be done online.

Give us a call

If you still have a question, we’ll get you in touch with the right person.

Quotes, renewals & customer service:

0800 032 6528

Opening hours

  • Mon - Fri 8am - 7pm
  • Saturday & bank holidays 9am - 5pm
  • Sundays Closed


0345 603 3589

Opening hours

  • Mon - Fri 8am - 6pm
  • Saturday 9am - 5pm
  • Sundays & bank holidays Closed

Calls may be monitored and recorded. Call charges will vary.

By post

If you’d like to contact us by post, you can send a letter to the following address:

Churchill Insurance (Pet)
The Core
40 St Thomas Street

Not happy?

Please view our complaints procedure