Following the Government’s announcement asking everyone to stay at home, we’re making some changes to the way we work to make sure we’re looking after our people and our customers. We’re setting up as many of our colleagues as possible to work from home, but this will take a few days.
In the short-term, we’re only accepting new business online. That means new customers can’t buy insurance over the phone.
Existing customers: Please don’t phone unless it’s absolutely necessary.
We need to prioritise:
- Customers who have an urgent claim, for example your car is undrivable following an accident, you are injured, or your home is uninhabitable.
- Customers who can’t pay now as a result of the Coronavirus pandemic, call us - we want to help you.
If you have questions about your renewal or want to make a change to your policy, you can use our virtual assistant. If your policy is due to renew in the next week and you haven’t opted for auto-renewal, please call us. If you have opted for auto-renewal, please make sure your insurance still meets your needs.
For more information and frequently asked questions about COVID-19, go to our Coronavirus help and support page.
Travel insurance for your wedding abroad
If you’ve chosen to go abroad for your special day, you’ll want to make sure your memories of it remain perfect. The last thing you need is the photographer not turning up. Well don’t worry - we’ve got that covered.
To include wedding protection on your Churchill travel insurance policy, please call us on 0800 032 6534. Then all you need to do is relax and concentrate on the big day!
Benefits of wedding cover
- We’ll protect your wedding rings, wedding gifts and outfits for the special day.
- If your photographer or video recording professional can’t make it due to illness, injury or unexpected travel problems, we’ll pay for you to hire a replacement.
Take a look at some of the things you’ll be covered for when you add wedding cover to your annual or single trip travel insurance:
|Included in wedding cover||Amount|
|Wedding day outfits||£1000|
|Photos or video of the day||£750|