Coronavirus (COVID-19) update

Last updated: 27th March 2020

Following the Government’s announcement asking everyone to stay at home, we’re making some changes to the way we work to make sure we’re looking after our people and our customers. We’re setting up as many of our colleagues as possible to work from home, but this will take a few days.

In the short-term, we’re only accepting new business online. That means new customers can’t buy insurance over the phone.

Existing customers: Please don’t phone unless it’s absolutely necessary.

We need to prioritise:

  • Customers who have an urgent claim, for example your car is undrivable following an accident, you are injured, or your home is uninhabitable.
  • Customers who can’t pay now as a result of the Coronavirus pandemic, call us - we want to help you.

If you have questions about your renewal or want to make a change to your policy, you can use our virtual assistant. If your policy is due to renew in the next week and you haven’t opted for auto-renewal, please call us. If you have opted for auto-renewal, please make sure your insurance still meets your needs.

For more information and frequently asked questions about COVID-19, go to our Coronavirus help and support page.

How to haggle

Buying a car can be confusing. To help you get the best deal on the right car for you, we’ve put together some useful tips and checklists to help you through the car buying process. Here we look at how to haggle.

We’d also like to try and save you some time and money on your car insurance so get an online car insurance quote and find out how much you could save with Churchill.

Negotiating the price of a car is one of those rare occasions when haggling is a normal part of the process. You could save yourself some money by following these tips on knocking prices down.

Before you go anywhere near the seller, it’s important to do your homework and make sure you’ve researched the average market value of the car for that particular make, model and age.

Once you know what similar cars are going for set your price and then negotiate accordingly with the seller.

Always keep a cool head; haggling isn’t about arguing. If you get worked up, you may not secure the best price.

Stick to your plan. Don’t accept a lower specification for a lower price unless you’re happy to take on a lower specification.

Be realistic. Don’t expect to save a huge amount, but don’t pay over market rate. The seller should negotiate until you reach a price you are both happy with.

When you’re both close to the price you want to pay, cut straight to an ultimatum. “I’ll buy it right now for…”

To haggle effectively, you have to walk away if you don’t reach a price you’re happy with. Remember, buying a car can be a big financial commitment and there’ll always be other cars and other deals