Coronavirus (COVID-19) update

Last updated: 31st March 2020

Following the Government’s announcement asking everyone to stay at home, we’re making some changes to the way we work to make sure we’re looking after our people and our customers. We’re setting up as many of our colleagues as possible to work from home, but this will take a few days.

In the short-term, we’re only accepting new business online. That means new customers can’t buy insurance over the phone.

Existing customers: Please don’t phone unless it’s absolutely necessary.

We need to prioritise:

  • Customers who have an urgent claim, for example your car is undrivable following an accident, you are injured, or your home is uninhabitable.
  • Customers who can’t pay now as a result of the Coronavirus pandemic, call us - we want to help you.

If you have questions about your renewal or want to make a change to your policy, you can use our virtual assistant. If your policy is due to renew in the next week and you haven’t opted for auto-renewal, please call us. If you have opted for auto-renewal, please make sure your insurance still meets your needs.

For more information and frequently asked questions about COVID-19, go to our Coronavirus help and support page.

Young drivers – information on penalty points

Congratulations if you’ve just passed your driving test and you’re looking for young driver car insurance. Like many other young drivers, you’re probably looking for the cheapest car insurance you can find, so you should bear in mind the effect that speeding can have on your car insurance premium as well as your safety.

Statistics show that young drivers are most at risk of being involved in an accident in the first two years of driving, and one in five have a crash within a year of passing their test. (Source:

Speed is a major cause of road accidents and breaking the speed limit carries a penalty of 3-6 points. And if you receive six or more penalty points within the first two years of passing your test, your licence will be taken away and you’ll have to start again as a learner.

How penalty points affect young driver car insurance premiums

The main penalty point offences are:

Offences Penalty point
Speeding 3-6 points
Driving through a red light 3 points
Careless driving 3-9 points
Driving without insurance 6-8 points
Failing to stop after an accident 5-10 points

Running up penalty points could affect the amount you pay for a young driver car insurance policy. If you want to keep your car insurance as cheap as possible, ensure that you keep a clean driving licence.

Get a young driver car insurance quote from Churchill now!