Coronavirus (COVID-19) update

Last updated: 31st March 2020

Following the Government’s announcement asking everyone to stay at home, we’re making some changes to the way we work to make sure we’re looking after our people and our customers. We’re setting up as many of our colleagues as possible to work from home, but this will take a few days.

In the short-term, we’re only accepting new business online. That means new customers can’t buy insurance over the phone.

Existing customers: Please don’t phone unless it’s absolutely necessary.

We need to prioritise:

  • Customers who have an urgent claim, for example your car is undrivable following an accident, you are injured, or your home is uninhabitable.
  • Customers who can’t pay now as a result of the Coronavirus pandemic, call us - we want to help you.

If you have questions about your renewal or want to make a change to your policy, you can use our virtual assistant. If your policy is due to renew in the next week and you haven’t opted for auto-renewal, please call us. If you have opted for auto-renewal, please make sure your insurance still meets your needs.

For more information and frequently asked questions about COVID-19, go to our Coronavirus help and support page.

Healthy eating for cats

Churchill Pet Insurance will help pay for treatment if your cat falls ill. But, of course, prevention is better than cure, and you can help avoid costly visits to the vet by feeding your cat a healthy, balanced diet.

Cats are carnivores: just look at their teeth. Unlike dogs, who can survive without meat, cats need meat to live. To prevent any worries about whether your cat is getting enough protein, calcium or vitamins in its diet, the safest option is to choose one of the many commercial pet foods, which manufacturers have spent millions of pounds developing to suit feline nutritional requirements.

For owners concerned about the quality of meat used in commercial cat food, there are many organic varieties on the market.

Once you have found something suitable for your cat, stick to it. There is no need to change your cat’s diet for the sake of variety – it is quite happy to eat the same thing every day. Chopping and changing diets may cause tummy upsets, fussiness and food intolerances.

How often you feed your cat will depend on the individual cat. At least twice a day is usually recommended by vets, but it is important to your cat’s health that its physical condition is monitored regularly and the amount fed is adjusted as necessary.

As for that saucer of milk, don’t: cats should only drink water. Most adult cats have lost the ability to digest milk, which is probably their biggest single cause of upset tummies.

If you feed your cat a balanced diet you shouldn’t have to spend too much time visiting the vet. If something serious does go wrong, however, Churchill Cat Insurance can help ease the financial pressure. So, sign up online today.