Coronavirus (COVID-19) update

Last updated: 2nd April 2020

Following the Government’s announcement asking everyone to stay at home, we’re making some changes to the way we work to make sure we’re looking after our people and our customers. We’re setting up as many of our colleagues as possible to work from home, but this will take a few days.

In the short-term, we’re only accepting new business online. That means new customers can’t buy insurance over the phone.

Existing customers: Please don’t phone unless it’s absolutely necessary.

We need to prioritise:

  • Customers who have an urgent claim, for example your car is undrivable following an accident, you are injured, or your home is uninhabitable.
  • Customers who can’t pay now as a result of the Coronavirus pandemic, call us - we want to help you.

If you have questions about your renewal or want to make a change to your policy, you can use our virtual assistant. If your policy is due to renew in the next week and you haven’t opted for auto-renewal, please call us. If you have opted for auto-renewal, please make sure your insurance still meets your needs.

For more information and frequently asked questions about COVID-19, go to our Coronavirus help and support page.

Home Plus cover

Churchill home cover with all the extra benefits included as standard

Churchill will be on hand to cover the things that matter most in your home. With our Home Plus policy you can depend on us to provide you with a policy that includes higher limits of cover and extras as standard.

Buildings insurance

Covered as standard Maximum value
Buildings sum insured Unlimited
Accidental damage cover Included
Property owner's liability £5,000,000
Tracing and accessing of leaks in the house £10,000
Replacement of matching sets and pairs Included
Replacement locks if your keys are lost or stolen Included
Alternative accommodation for you and your pets £50,000 (£80,000 if you also have Contents cover)

Contents insurance

Covered as standard Maximum value
Contents sum insured £100,000
Accidental damage cover Included
Alternative accommodation for you and your pets £30,000 (£80,000 if you also have buildings cover)
Contents temporarily taken out of the home £10,000
Garden cover for contents in the garden, plants and landscaping £2,500
Personal liability £5,000,000
Employer's liability £10,000,000
Replacement locks if your keys are lost or stolen Included
Replacement of matching sets and pairs Included
Legal Expenses cover £100,000
Home Emergency cover £500 per call out

What about Personal Possessions cover?

With Home Plus we provide cover for £5,000 worth of personal items outside the home as standard e.g. mobile, laptop and jewellery. This also includes:

  • Cover in the UK and up to 60 days worldwide
  • Limit for each individual item of £4,000
  • Bicycles up to £1,000 per cycle
  • £1,000 for lost or stolen money

Need more cover? Don’t worry as you can increase the sum insured or specify individual items worth more than £4,000 or bicycles worth more than £1,000.