Coronavirus (COVID-19) update

You can get instant help 24/7 from our virtual assistant or visit our Coronavirus help and support page for frequently asked questions about COVID-19. Customers who can’t pay now as a result of the Coronavirus pandemic, call us - we want to help you.

If you’re driving less, you may be able to temporarily lower your mileage and could be entitled to a refund.
Find out more on our lockdown car insurance refund page.

Freezing Weather

Once winter sets in, a common problem is burst pipes which can cause all sorts of problems and damage.

Just click on the links below for more information and help on how to prepare for freezing weather, what to do in an emergency and how to make a claim should frozen pipes in your home burst.


Help prepare your home against a cold spell

Be prepared


Learn how you can help repair damage caused by freezing weather

Frozen pipes

Waterlogged ceiling

Make a claim

If your pipes burst and you need to make a claim, Churchill is here to help

Learn more