Following the Government’s announcement asking everyone to stay at home, we’re making some changes to the way we work to make sure we’re looking after our people and our customers. We’re setting up as many of our colleagues as possible to work from home, but this will take a few days.
In the short-term, we’re only accepting new business online. That means new customers can’t buy insurance over the phone.
Existing customers: Please don’t phone unless it’s absolutely necessary.
We need to prioritise:
- Customers who have an urgent claim, for example your car is undrivable following an accident, you are injured, or your home is uninhabitable.
- Customers who can’t pay now as a result of the Coronavirus pandemic, call us - we want to help you.
If you have questions about your renewal or want to make a change to your policy, you can use our virtual assistant. If your policy is due to renew in the next week and you haven’t opted for auto-renewal, please call us. If you have opted for auto-renewal, please make sure your insurance still meets your needs.
For more information and frequently asked questions about COVID-19, go to our Coronavirus help and support page.
Security lighting can help ward off intruders at night. You can choose from lights that can be switched on all night or detector lights that are triggered by movement. If streetlights are not working in your area, you should report them to the local council.
Lock doors and windows
Vandalism is a form of criminal damage and is often associated with theft or burglary. Don’t make your home tempting to thieves – lock doors and windows especially when out and at night, hide valuables from view and keep garden equipment safely locked up in outbuildings and sheds. You can also make gates and fences more secure to help keep intruders out.
A burglar alarm can help ward off vandals as well as thieves. A burglar alarm box on the outside of your home lets vandals know that your home is protected by security measures and will alert you, your neighbours and police if anyone tries to damage or break into your home.
Protect your letterbox
Vandals, seeking to damage your property or commit a childish prank, could also target your letterbox – this could include various missiles or even burning objects being thrown through. You can help prevent this kind of activity with a tough sprung letterbox, or one with draught excluders that make it harder to insert large objects.
Vandalism happens most in areas that have generally high crime rates. Acting as a community can keep you alert to threatening activities and help reduce vandalism and other criminal activities in your area. You can do this by joining a neighbourhood watch scheme – see www.neighbourhoodwatch.net for links and ideas.
Support local youth schemes
According to the Home Office, vandals in the UK are mostly aged 21 and under. 80% of vandalism is done on the spur of the moment. Many offenders cite boredom, revenge or drink and drugs as reasons for their acts. Getting youths off the streets by helping to provide better leisure and education facilities in your area could address the root cause of vandalism in your area.
Talk to your local school
If youths or children are behind vandalism to your home or in your area, talk to your local school and see what they are doing to help educate children against carrying out these kinds of criminal activities. Teachers and parents can also work together to help children understand the damage and stress that vandalism can cause – and remind them that fines and prison sentences can be the end result of such anti-social behaviour.
You should report any vandalism or associated criminal activities that affect your property to police immediately. Keep a camera and notebook on hand to document any evidence. This will also be needed for any claims you need to make on your Home Insurance.
Invest in home insurance
Get peace of mind against vandalism to your home with Churchill Home Insurance. We provide up to £500,000 of buildings cover and up to £50,000 of contents cover as standard. This includes cover against vandalism and malicious damage – see our online policy documents for details of how to make a claim.
Your home buildings and contents are not covered for damage caused by paying tenants or guests – so vet them carefully. You are not covered for vandalism if you, or any adult living with you, has had home insurance refused, cancelled or declared null and void or had special terms imposed, or if you or they have been convicted of any criminal offence (other than motoring convictions) or have any prosecutions pending.
Step up security when you go on holiday and ask a neighbour to keep an eye on your home.
Under our Home Buildings and Contents Insurance, your property is not covered for vandalism if you leave it unoccupied for more than 30 days in a row.
Protect your home against damage caused by vandalism with a Home Buildings and Contents Insurance with Churchill. It’s quick and easy to get an online quote today, so visit www.churchill.com and see how much you could save.