Following the Government’s announcement asking everyone to stay at home, we’re making some changes to the way we work to make sure we’re looking after our people and our customers. We’re setting up as many of our colleagues as possible to work from home, but this will take a few days.
In the short-term, we’re only accepting new business online. That means new customers can’t buy insurance over the phone.
Existing customers: Please don’t phone unless it’s absolutely necessary.
We need to prioritise:
- Customers who have an urgent claim, for example your car is undrivable following an accident, you are injured, or your home is uninhabitable.
- Customers who can’t pay now as a result of the Coronavirus pandemic, call us - we want to help you.
If you have questions about your renewal or want to make a change to your policy, you can use our virtual assistant. If your policy is due to renew in the next week and you haven’t opted for auto-renewal, please call us. If you have opted for auto-renewal, please make sure your insurance still meets your needs.
For more information and frequently asked questions about COVID-19, go to our Coronavirus help and support page.
Calculating your annual mileage is pretty straight forward using the mileage table from Churchill. Just monitor the miles you're covering on a typical day or week and then check the table below to find the related annual figure.
You can also use the mileage recorded on your car between the last 2 consecutive MOTs. Either way, make an effort to be as accurate as possible. If you underestimate your mileage, you could invalidate your policy. Additionally, if you drive more than 50,000 miles per year then give us a call on 0800 032 4829.
Annual mileage conversion table
Miles you approximately drive:
|In a typical day||In a typical week||In a typical year|