Coronavirus (COVID-19) update

Last updated: 31st March 2020

Following the Government’s announcement asking everyone to stay at home, we’re making some changes to the way we work to make sure we’re looking after our people and our customers. We’re setting up as many of our colleagues as possible to work from home, but this will take a few days.

In the short-term, we’re only accepting new business online. That means new customers can’t buy insurance over the phone.

Existing customers: Please don’t phone unless it’s absolutely necessary.

We need to prioritise:

  • Customers who have an urgent claim, for example your car is undrivable following an accident, you are injured, or your home is uninhabitable.
  • Customers who can’t pay now as a result of the Coronavirus pandemic, call us - we want to help you.

If you have questions about your renewal or want to make a change to your policy, you can use our virtual assistant. If your policy is due to renew in the next week and you haven’t opted for auto-renewal, please call us. If you have opted for auto-renewal, please make sure your insurance still meets your needs.

For more information and frequently asked questions about COVID-19, go to our Coronavirus help and support page.

Get your annual mileage right

Calculating your annual mileage is pretty straight forward using the mileage table from Churchill. Just monitor the miles you're covering on a typical day or week and then check the table below to find the related annual figure.

You can also use the mileage recorded on your car between the last 2 consecutive MOTs. Either way, make an effort to be as accurate as possible. If you underestimate your mileage, you could invalidate your policy. Additionally, if you drive more than 50,000 miles per year then give us a call on 0800 032 4829.

Annual mileage conversion table

Miles you approximately drive:

In a typical day In a typical week In a typical year
3 21 2000
6 42 3000
9 63 4000
11 77 5000
14 98 6000
17 119 7000
20 140 8000
22 154 9000
25 175 10000
28 196 11000
31 217 12000
33 231 13000
36 252 14000
39 273 15000
42 294 16000
44 308 17000
47 329 18000
50 350 19000
53 371 20000
55 385 21000
61 427 23000
66 462 25000
72 504 27000
77 539 29000
88 616 33000
96 672 36000
110 770 41000
124 868 46000
137 959 50000