Coronavirus (COVID-19) update

Last updated: 27th March 2020

Following the Government’s announcement asking everyone to stay at home, we’re making some changes to the way we work to make sure we’re looking after our people and our customers. We’re setting up as many of our colleagues as possible to work from home, but this will take a few days.

In the short-term, we’re only accepting new business online. That means new customers can’t buy insurance over the phone.

Existing customers: Please don’t phone unless it’s absolutely necessary.

We need to prioritise:

  • Customers who have an urgent claim, for example your car is undrivable following an accident, you are injured, or your home is uninhabitable.
  • Customers who can’t pay now as a result of the Coronavirus pandemic, call us - we want to help you.

If you have questions about your renewal or want to make a change to your policy, you can use our virtual assistant. If your policy is due to renew in the next week and you haven’t opted for auto-renewal, please call us. If you have opted for auto-renewal, please make sure your insurance still meets your needs.

For more information and frequently asked questions about COVID-19, go to our Coronavirus help and support page.

Driverless cars

Cars without drivers aren’t just the preserve of science fiction writers. From next year passengers can hop into new driverless vehicles at Heathrow Airport

The driverless ULTra (Urban Light Transit) system at Heathrow’s Terminal 5 will be ready in spring 2010. Motoring industry pioneers are hoping that driverless cars, such as the pod-like four-person ULTra pods, can contribute to greener driving, help to reduce carbon emissions and make options such as car sharing more effective.

The future of transport

Current road users may not have to wait that long for technology to transform our concept of transport. Larry Burns, vice president of research and development at General Motors in the US, suggests that driverless cars could be on the road by 2015.

Burns told the BBC, ‘Imagine being able to talk on the phone, eat your breakfast, handle your emails, and leave the driving to the vehicle’.

‘Having cars that don’t crash,’ said Burns, ‘could also herald a brighter future for road safety, reducing the risk of injury to drivers and passengers, and potentially minimising car insurance claims and breakdown costs’. And don’t forget you could get discounts on your Churchill car insurance for safer driving.

On the right track

For those who can’t wait for the opening of ULTra to witness driverless cars, there’s always Disney’s Test Track (Opens in a new window) ride at Epcot, part of Walt Disney World resort in Florida.

We may not cover driverless cars – yet – but the future of transport still looks great with Churchill Car Insurance. Find out how much you could save, get a car insurance quote today.